Need a hand?

Find answers about orders, shipping, returns, sizing and caring for your Grizzly gear.

Help with your order

Orders & Shipping

Where do you ship?

We currently ship throughout the United States.

Do you offer free shipping?

Yes. We offer free shipping on orders over $75.

When will my order arrive?

Every item is made to order. Production normally takes 1–3 business days, followed by approximately 5–7 business days for delivery.

Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take an additional 7–12 business days.

Can I track my order?

Yes. We’ll email you a tracking link as soon as your order ships.

Tracking can occasionally miss a carrier scan even though your parcel is still moving. Please allow two days for it to update.

If it shows as delivered, check around your property, with your household and with nearby neighbors. If you still need help, email us.

Can I change or cancel my order?

Email us within 24 hours of placing your order and we’ll do our best to help.

Because production begins quickly, changes and cancellations cannot be guaranteed. We cannot change or cancel an order after the first 24 hours.

Do you offer custom or wholesale orders?

We do not currently accept individual custom or personalized product requests.

Custom options and wholesale pricing may be available for orders of more than 50 items. Email us with the products, sizes, quantities and required delivery date to discuss the options.

When something isn’t quite right

Returns & Exchanges

Do you offer returns and exchanges?

Yes. Returns and exchanges are available within 30 days of delivery.

Email support@thegrizzlyco.com before sending anything back, and we’ll provide the appropriate instructions.

You can read the full eligibility requirements and terms in our Refund and Returns Policy.

What if something is wrong with my order?

We’ll make it right. Email us within 30 days of delivery with your order number, a short description and a clear photograph showing the issue.

Find your best fit

Size & Fit

How do I choose my size?

Every product page includes a garment size chart.

Lay a similar garment that fits you comfortably on a flat surface. Measure across the chest from armpit to armpit, then measure from the highest point of the shoulder to the bottom hem.

Compare those measurements with the chart on the product page.

If you’re between sizes, compare the product measurements with a garment you already enjoy wearing. If you prefer a looser fit or want room for layering, choose the larger size.

How do your products fit?
  • The Comfort Colors 1717 heavyweight tee has a relaxed unisex fit and is available in sizes S–4XL.
  • The premium lightweight tee has a modern classic unisex fit and is available in sizes S–4XL.
  • The premium pullover hoodie has a classic unisex fit and is available in sizes S–5XL.

Choose your usual unisex size for the intended fit, or size up if you prefer a roomier look.

Your Grizzly gear

Products & Care

What does “made to order” mean?

Your clothing is produced after you place your order, so we print only what is needed instead of holding large quantities of pre-printed stock.

Production normally takes 1–3 business days. Our clothing is printed and dispatched in the USA.

What are your products made from?
  • Heavyweight tee: 100% cotton with a heavyweight 207 gsm, garment-dyed fabric.
  • Lightweight tee: Solid colors are 100% ring-spun cotton. Heather colors are 35% ring-spun cotton and 65% polyester, with a lightweight 153 gsm fabric.
  • Hoodie: 50% cotton and 50% polyester, with a medium-heavy 271 gsm fabric.
Are any products pre-shrunk?

Our Comfort Colors 1717 heavyweight tee is garment-dyed and pre-shrunk. Always follow the care label inside your garment to help preserve its fit.

How are the designs printed?

Our designs are applied using direct-to-garment printing, creating a soft-feel print.

How should I care for my clothing?
  • Machine-wash cold, no warmer than 90°F/30°C
  • Wash inside out with similar colors
  • Do not iron directly over the design
  • Do not dry-clean
  • Tumble-dry T-shirts on low heat and hoodies on medium heat

Always check the care label inside your garment.

Will the colors look exactly like they do online?

We do our best to represent every product accurately, but screens can display colors differently.

Small variations in garment color, measurements and print placement are normal, particularly with garment-dyed and made-to-order products.

Lauren and Shimmy with their daughter outdoors

Meet the family behind the brand

About The Grizzly Co.

Hey there—we’re Lauren and Shimmy, the family behind The Grizzly Co.

We’ve always loved the outdoors: RV travel, family road trips, hiking, exploring national parks and those evenings around the campfire that you never want to end.

We started The Grizzly Co. in 2023 with one simple idea: to create funny, comfortable clothing for people who love the outdoors as much as we do.

Our designs are inspired by our own adventures, the places we’ve visited and those moments every camper and outdoor enthusiast will recognize.

Whether you’re exploring a national park, setting up camp or already planning your next road trip, we want our clothing to feel like it was made for people like you—because it was.

We’re a small family business, and every order genuinely means the world to us. Since starting, we’ve fulfilled more than 17,000 orders and received over 1,200 five-star reviews from fellow outdoor lovers.

Our clothing is printed to order in the USA, giving every order the attention it deserves.

Thanks for supporting our family and making The Grizzly Co. part of your adventures.

Lauren & Shimmy
The family behind The Grizzly Co.

Contact Us

Still need a hand?

Email us at support@thegrizzlyco.com or use our contact form—whichever you prefer.

We normally respond within one business day, Sunday through Friday, excluding public holidays.

Contacting us about an order?

Please include:

  • Your order number
  • The email address used for the order
  • A short description of what you need help with
  • Clear photos if an item is damaged, defective or incorrect